Terms and Conditions

  • All quotations and estimates provided by Digital Web Experts are valid for a period of 30 days from date of issue. Quotation not accepted after timeframe of 30 days, Quotation must be re-issued.
  • Please pay 70% payment in advance. Remaining 30% amount at the time of completion of work.
  • Digital Web Experts will only commence work on the quotation once the deposited funds got have cleared.
  • The customer will not be entitled for any service in case of delay in payment for more than 15 days from the final date of module/ project completion.
  • Digital Web Experts will endeavour to complete all work within the estimated timeframes discussed with the client in the quotation. However, Digital Web Experts will not be liable for any penalties, monies or hardships incurred by the client, if the project cannot be delivered within the estimated timeframe.
  • Digital Web Experts will not release the quoted project unless all payments have been met under the obligations of the quotation or work agreement.
  • If Digital Web Experts is working as a third party to another company, said company is responsible in meeting the obligations for release of the quote project to their client.
  • Content writing services are not added in Website Design & Development Package. If the client requires this service, then the client will have to pay extra amount.
  • Under the development process if any additional features/plug-in/software’s, purchase of templates, third party services, stock photographs, fonts, and domain name registration, web hosting or comparable expenses etc. are required in the project or requested by the client, then extra cost will be charged from client after the approval.
  • After getting the web design layout and basic look/feel approved, the changes will not be allowed. During the development of the project only content modification can be done.
  • Images and video specification will be given to client by Digital Web Experts to upload on the website, so that website design/layout it should not get hampered.
  • We welcome our client within 20 days from the date of delivery of website, if any technical bug/error comes on the website, we will not charge any extra amount, but after 20 days, the support will be provided purely on payment basis.
  • Digital Web Experts will not be liable to work after delivery of CMS based admin panel of website.
  • Project may take more time to deliver, if any changes or unforeseen reasons may occur.
  • Digital Web Experts will keep its client updated with regular activities performed on the website. Kindly be patient, so that the website / project could be delivered within the time frame.
  • The website source code is owned by Digital Web Experts, and it cannot be provided in normal case. If you request us to provide website source code, you will be charged extra amount at the time of delivery of source code / C panel access.
  • After delivery of the source code / C panel, Digital Web Experts will not be responsible for any malfunctioning/hacking/addition/deletion. If the client wishes to resume his / her website as before, then extra payment will be charged.
  • In case the client is having access of C panel / Admin panel of CMS based / PHP website, then the client will be solely responsible for maintaining / restoring the backups of his / her own website, and not Digital Web Experts.
  • Digital Web Experts will not accept responsibility for any alterations performed by the client or any third party which may cause or induce errors in the quotation.
  • If Digital Web Experts is required to correct said alterations or errors resulting from said intervention, injected caused by third party, then the client will be charged as per the Digital Web Expert pricing.
  • As Digital Web Experts keep up high interactions with its clients and carry out the entire work with due approval, then there is no provision for any kind of full or partial refund.
  • Once an order is placed it cannot be cancelled, as it is immediately sent to respective departments for processing. If your personal preferences changed in the course of time, it cannot serve a reason for refund or charge back.
  • The client must obtain all necessary permissions and authorities in respect of the use of all copyrights, graphic images, registered company logos, names and trademarks, or any other material that supplied us to include in website applications. You must indemnify us and hold us harmless from any claims or legal actions related to your website work.
  • Digital Web Experts will not be liable for any loss or damage which the client may suffer and is in any way attributable to any delay in performance or completion of the project, in unforeseen circumstances.
  • The client must supply all documents like content for website, photographs, videos, logos and other printed material required to complete the work in accordance with agreed specifications. Wherever, there is any delay in supplying these documents to us, then it will lead to delay in completion of the work.
  • Digital Web Experts reserves the right to not to include any document supplied by the client in the quotation, if it seems that said document is inappropriate of offensive.
  • Our hosting server charges are annual and it cannot be converted into monthly/quarterly/half yearly basis and may vary at the time of renewal on market value.
  • In case the client’s website is hosted on server of Digital Web Experts, then hosting support available during working hours only on phone/email.
  • If the client wishes to host website on his / her hosting server, then extra payment will be charged from client.
  • SSL setup will be charged separately.
  • Email provided by server of Digital Web Experts, cannot be used for bulk emailing.
  • Digital Web Experts does not accept any responsibility for errors, damages, losses or additional costs that relate to third party products / services / plug-ins etc. that may be required in project features / modules.
  • Digital Web Experts reserves the right to suspend the services / quotation at any time, without any prior information.
  • Any kind of legal dispute related to the Company would be dealt in territory of Delhi only. All the legal issues are subjected to pertinent contemporary’s laws in force at New Delhi to the Digital Web Experts office jurisdiction of courts located in New Delhi only.

Changes to these Terms and Conditions:

Digital Web Experts reserves the right to add, delete, or modify any provision of these Terms and Conditions at any time without notice. Failure to receive notification of a change does not make those changes invalid. These Terms and Conditions will always be available on website.